Why TrueSource?
Industry leading experts
Our team of more than 25,000 carefully selected affiliates nationwide have served customers for more than 40 years in overhead doors, docks, locks, entrance doors, gates, glass, floor care, emergency preparedness, remediation and plumbing. We pick the best pros based on performance, skill level and customer relationships.
They understand your industry and, more importantly, your business. From design to installation to maintenance, TrueSource employees build tailored solutions using the latest technology that fit the scale of your business needs.
Industry-Leading Technology
We enhance hands-on maintenance and responsive expertise with cutting-edge technology from your first call to final project check.
Maintenance is more than equipment management; it’s also part of your business management. Our state-of-the-art technology empowers you with KPI’s that lead to improved business performance from first call to final project check. The result is faster and more accurate fixes and upkeep for your customers.
INDUSTRY-LEADING AFFILIATE PARTNERSHIPS
We’ve spent decades developing affiliate partnerships. This investment in personnel pays off for customers in time saved and operations made more efficient. TrueSource affiliate coverage means partners are everywhere our customers are. We know their areas of expertise, and we match them to the businesses that need their services. To be a TrueSource partner, they must adhere to our exceptionally high standards and respond quickly to emergencies.
THE REASONS WHY DON’T STOP THERE
Take a closer look at how our tools, support and innovation enable our industry-leading expertise, technology and affiliate network to deliver more for customers.
WORK ORDER MANAGEMENT PORTAL
Customers can access data in real time and with full transparency via our self-service customer portal. It simplifies workflow and helps manage your budgets and spending. Meanwhile, affiliate communication is streamlined for fast, effective response and fix-time.
ON-DEMAND ANYWHERE ACCESS
Our call centers teams are armed with your details right when you contact us, thanks to cloud-based portals that deliver secure access to information across all customer call centers in any location, and at any time.
CENTRAL MAINTENANCE AND SERVICE DATABASE
The right expert at the right place at the right time. We route our trade pros to you with consistency and predictability at an effective cost.
A WIDE RANGE OF TRADES
One point of contact. One source for everything. Count on TrueSource as your single source for all your critical facility maintenance and repair needs. Our affiliates bring specialized skills to a wide range of trades, from docks and doors to electrical equipment, material handling equipment, emergency services and more. See the full lineup of trades here.
SERVICE CALL SUPPORT
Get rapid response that delivers top techs. From better work order management and the procurement of parts to rapid break-fix resolution, our support ensures fast, friendly service, 100% transparency and a significantly reduced chance of callbacks.
EXCELLENT PRICING
By incorporating the right mix of top technology and top professionals backed by efficiency-enhancing service, we’re able to keep costs down to keep your operation more efficient.
