Why TrueSource?

The Affiliate Connect App makes the entire workorder process easier to manage from start to finish – creating a better experience for affiliates and customers with easy-to-use technology.

Experts you can trust. Responsiveness you can count on.

We understand your business needs and your urgency to keep your facility running smoothly at all times. TrueSource has a nationwide affiliate network of the most experienced technicians in the trades we service. We respond rapidly in emergency situations, and deliver a superior customer service experience that exceeds expectations on every service call.

Industry Expertise

Our team of more than 25,000 affiliates nationwide have served customers for 40+ years in overhead doors, docks, locks, entrance doors, gates, glass, floor care, emergency preparedness, remediation and plumbing. From design to installation, TrueSource employees build tailored solutions using the latest technology that fit the scale of your business needs.

Industry-Leading Technology

Technology-enabled solutions are the key to improving the efficiency of facility operations. TrueSource offers cutting-edge technology enhancements that are integrated into our customer solutions.

WORK ORDER MANAGEMENT PORTAL

Customers can access data in real time via our self-service customer portal, simplifying workflow and spend management. Affiliate communication is streamlined for fast, effective response and fix-time. Compatible with most commonly used platforms to give customers transparency across their systems.

CENTRALIZED MAINTENANCE & SERVICE DATABASE

We route our trade experts to you with consistency and predictability at an effective cost, to empower you with KPI’s that lead to improved business performance.

ON-DEMAND ACCESS

Cloud-based portals allow complete access to customer information across all customer call centers in any location, and at any time.

Pricing

Technology-enabled solutions are the key to improving the efficiency of facility operations. TrueSource offers cutting-edge technology enhancements that are integrated into our customer solutions.

Affiliate Partnerships

TrueSource customers benefit from our affiliate partnerships that we’ve spent decades developing.

Industry-Leading Technology

Technology-enabled solutions are the key to improving the efficiency of facility operations. TrueSource offers cutting-edge technology enhancements that are integrated into our customer solutions.

Preferred Affiliates

TrueSource affiliate partners everywhere our customers are located. We understand their areas of expertise, and we match them to the businesses that need their services. In turn, they adhere to our exceptionally high standards and respond quickly to emergencies.

Broad Network of Experts

Our nationwide affiliate network has climbed to over 25,000 vetted technicians that are carefully selected based on their performance, skill level and customer relationships.

Service call support

The strong relationship TrueSource has with technicians eases the burden for our customers. From better work order management and the procurement of parts, to rapid break-fix resolution, we ensure fast, friendly service, 100% transparency, and a lesser chance of callbacks.

trades

Technology-enabled solutions are the key to improving the efficiency of facility operations. TrueSource offers cutting-edge technology enhancements that are integrated into our customer solutions.

Find TrueSource affiliates skilled in:

Doors

Locks

Docker Levelers

Emergency Services

Glass & Board-Up Services

Floor Care & Cleaning Services

Electrical & Lighting

Plumbing

Handyman Repairs

Material Handling

Project Management

Compactors & Balers

24/7 NATIONAL COVERAGE WITH TRUESOURCE

Whether we’re delivering high-quality solutions to local stores in rural areas, or servicing nationwide corporate accounts in major markets, TrueSource can access customer information on demand, for any location, at any time. It’s one of the reasons we’ve maintained long-standing partnerships with a majority of top 100 retailers and many Fortune 500 companies, continually helping them to meet their facility goals.

Get In Touch With Us

By Phone & Email

For Information about partnering with TrueSource:
800-669-3667 | partnership@truesource.com

By Mail

TrueSource Customer Care
2929 Expressway Drive North, STE 300B
Islandia, NY 11749