Real-World Experience

Our teams have served customers for over 40 years in overhead doors, docks, locks, entrance doors, gates, glass, floor care, remediation and plumbing.

Over 40 Years of Industry Experience

In our industry, experience matters. Our team brings technology-based solutions to resolve your facility needs faster and with fewer trips.

Minimize Your Downtime and Maximize Efficiency

TrueSource has the fastest speed-to-fix times in the industry, thanks to our large national affiliate technician network. Our expertise in every phone call and industry leadership in first-time fix rate reduces interruption to revenue cycle.

The Affiliate Connect App

Making the entire workorder process easier to manage from start to finish – creating a better experience for affiliates and customers with easy-to-use technology.

The Simple Way to Drive More Retail Foot Traffic

In the wake of the pandemic, retail shopping has felt the devastating effects of a downturn in foot traffic. However, experts are forecasting a record sales year for brick-and-mortar locations of certain retail segments, providing a clear opportunity for retailers to...

TrueSource, an OnPoint Group Company, Acquires Solutions Management, Inc.

ISLANDIA, N.Y.--(BUSINESS WIRE)--TrueSource, an OnPoint Group Company and the national leader in critical facility maintenance for retailers and property managers, announced the acquisition of Solutions Management, Inc (SMI), known for their expertise in disaster...

We understand time is money. TrueSource is committed to executing your repairs with precision, skill, and efficiency, giving you the highest confidence we will get your facility up and running.

Learn how TrueSource’s interactive customer portal can provide real time updates, photos and reporting – reducing the amount of time your teams spend compiling data.

Introducing the New Affiliate Connect App – Available Now!

Affiliate Connect App Logo

Our new Affiliate Connect app provides an easy and efficient way to manage workorders from start to finish in ONE place. Get alerts when you are assigned a new job, review and either accept or reject the work, provide ETA, check in/out, take before and after photos and much more all within one easy to use app.

Watch the video on the right for an overview and use the links below to go directly to the correct app store and download today!

apple app store button

For more information, please contact us at

TrueSource Now Offers Public Safety Protection Shields – Click Here to Learn More!

Why TrueSource?

We understand the urgency that’s required to keep your facility up and running. Our TrueSource advantages allow us to deliver a superior customer service experience that exceeds your expectations on every service call.

Industry Expertise
Commitment to Safety
Industry-Leading Technology
Competitive Pricing
National Footprint
Core Trade Skills

Our Solutions

Your TrueSource account team works with our nationwide affiliate network of skilled technicians who are experts in the core trades we’ve serviced for over 40 years. Our teams are qualified to maintain your locations and equipment throughout their life cycle, reducing downtime and making sure you’re operating at the lowest system cost of ownership.

Break-Fix Resolution

Preventative Maintenance

Facilities Management

Procurement & Installation

Our Trades

We are your TrueSource for:

Our Affiliates

Our affiliates are the best of the best. We have over 25,000 of them nationwide to serve our customers—and in turn, we serve them. Being a TrueSource affiliate partner has its benefits. These are just a few:

Prompt Payment
Service Call Support
Business Growth
interactive portal


Whether your business is located in a big city or rural area, TrueSource has you covered.

Get In Touch With Us

By Phone & Email
For Information about partnering with TrueSource:
800-669-3667 |

By Mail
TrueSource Customer Care
2929 Expressway Drive North, STE 300B
Islandia, NY 11749